Position Title: Project Manager
Location: Athens, Greece
Reports To: Head of Programming
Supervisory Responsibilities: Yes
CVs have to be sent in English with email to GRE_HumanResources@crs.org with subject UIA Project Manager
CRS is responding to the humanitarian needs of refugees arriving in Europe and the Balkans from the Middle East and Africa. Since July 2015, CRS has been working with 10 local partners in Greece, FYR of Macedonia, Serbia, Croatia, Slovenia, Albania and Bulgaria providing immediate food and non-food relief assistance, as well as shelter, sanitation, medical care and translation services. CRS partners include CARITAS members, as well as local NGOs. CRS’ Emergency Response (ER) strategy aims to provide appropriate Shelter, Information and Relief assistance to migrants and refuges, so that they are able to travel safely and with dignity through Europe and the Balkans.
The project in Greece is providing shelter to vulnerable refugees and migrant as well as integration activities. Protection services will include case management and psychosocial support; gender sensitive support, including female translators and medical practitioners; Children Friendly Spaces (CFS) and integration activities for youth; anti-trafficking and GBV awareness raising and capacity building of civil society and government actors; and the provision of targeted multi-purpose cash grants.
The Project Manager will be responsible for successful implementation of UIA project inclusive of working with CRS team and Caritas partner teams. The project manager will ensure the uses of community based methods to ensure participation of host community and refugees/migrants. The project will provide selected families the opportunity to work toward self-reliance through subsidized shelter and access to other services as deemed appropriate by case workers. Since the project will span cross sectors of integration, urban shelter, urban living and market based response it is important that the project manager will build strong relationship across technical experts within Greece Country Office and the EMECA region.The Program Manager will be responsible for maintaining strong relationships with Caritas, the municipality, and other UIA partners to ensure high quality program standards.
- Finalize a UIA project strategy and develop detailed implementation plan with Caritas Partners and Municipality
- Ensure high quality implementation of project including quarterly reflection incorporating any lessons learned into project design
- Define parameters and Scope of Work for mapping and assessment consultancies and ensure final products meet appropriate standards.
- Oversee specific and clearly defined program directions and day to day activities as indicated in the donor agreements, successful implementation of programming strategies, M&E, financial, programmatic, and staffing management.
- Prepare appropriate design, implementation and monitoring methods which draw upon the best practices of CRS, other agencies; ensure project comply with relevant local, national and international standards and regulations, and reflect agency best practices.
- Participates in planning of programming directions and set high quality performance targets ensuring adherence to technical standards, CRS quality programming standards, best practices and donor guidelines.
- Use appropriate CRS management tools to plan, review and track progress on projects implementation progress as well as on the utilization of project resources.
- Identify technical assistant needs for CRS and partners and take the lead in developing SOWs and follow up with potential TA from the region and/or external expertise as appropriate.
- Collaborate with partners and communities, in developing and implementing projects. Incorporate CRS program staff and partner staff capacity into all aspects of project design, development and implementation.
- Utilizing agency MEAL best practices, ensure that accountability measures are in place and beneficiary feedback
Representation, Coordination, and Communication
- Leads regular team meetings, staff meetings, and program (technical) meetings with other implementing NGOs/Government agencies and institutions.
- Help with the coordination of visits of CRS, donor and partner staff as needed.
- Mediate as necessary among local actors during project life.
Monitoring, Evaluation, Accountability and Learning Support
- Together with HoP and MEAL manager ensure the development and implement strong M&E systems using appropriate CRS tools and resources to maximize project impact on beneficiaries.
- Ensure project evaluations (including mid-term, final, after-action reviews or if applicable Real Time Evaluations) are organized and managed in timely and quality manner. Ensure evaluation results are used to enhance learning and improve interventions
- Ensure timely and quality preparation of donor project narrative reports, quarterly performance indicator tracking tables, baseline and final evaluation reports, as well as other reports needed/required by the local government, donors, the region or headquarters as per reporting schedule.
- Ensure technical assessment procedures and systems for minor shelter construction including detailed cost estimates and unit prices for technical standards to support overall program decision-making.
- Implement and oversee the selection and management of service suppliers and construction contractors to be engaged for any initial repair and upgrades to the targeted shelter facilities in the urban Athens areas.
- Working closely with the CRS Head of Operations, ensure timely procurement and logistical support for the purchase, storage and delivery of program inputs.
Budgeting, Financial Planning and Reporting:
- Work with the HoP in the development of revised budget.
- Monitor project budget, checking for proper burn rates, and allowance under the agreement, proper allocation, and appropriateness of expenses.
- Work with partner organizations to ensure that their financial reporting is following CRS partner standards and best practices.
Typical Background, Experience & Requirements:
Qualifications and Experience
- A degree in a construction-based discipline including Social Science, Urban Planning or related technical field, or equivalent professional experience in the building trades
- A minimum of two years design and or construction experience, including a minimum of two years site supervision and contract management, plus experience managing shelter and resettlement projects
- Experience in community development, community mobilization, or similar self-help initiatives, and a desire to maximize integration of program delivery, is preferred.
- Experience or knowledge of Cash for shelter programming and the creation of a transitional settlement.
- Highly knowledgeable in appropriate construction administration systems and procedures, in particular control of works and financial management.
- Ability to work in partnership with local communities and NGOs and IASC shelter cluster as appropriate.
- Excellent communication and negotiation skills. Ability to read, analyze and interpret administrative reports, technical procedures, or government regulations.
- Ability to write reports, and procedure manuals and effectively present information and respond to questions from CRS senior management.
- Fluency in English and Greek (both spoken and written).
Project Manager Competencies
These are rooted in the mission, values, and principles of CRS and used by each program manager to fulfill his or her responsibilities and to achieve the desired results.
- Sets clear goals and manages toward them
- Collaborates effectively with staff and stakeholders
- Manages financial resources with integrity
- Applies program quality standards to project design and organizational learning
Within the agency’s MEAL Competencies Model, these are identified as key MEAL competencies related to the program manager’s roles and responsibilities.
- MEAL in Design
- ICT for MEAL
- Management in MEAL
Key Working Relationships:
Internal: Head of Programming, Urban Shelter Program Manager, Head of Operations, Finance staff, Program Manager for Cash, Country Manager
External: Caritas partner staff, government officials and staff with local and international NGOs.
- Supervise and mentor project staff working on specific-based activities/sectors
- Ensure timely and quality adherence to CRS Performance Management System for all staff under his/her supervisionCRS/Greece/January 2018